At the same time, we expect you to know what you are purchasing and why. We are committed to helping with any issues you may have with our product. Invalid refund requests: If you simply decide that you do not want to use our product anymore, we cannot grant you a refund.Please create a ticket for the issue via the Help Desk, and allow reasonable time for us to help you fix it. Before a refund is processed, you must give us the opportunity to help you fix the issue you are having.
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